
Unreasonable Hospitality
by Will Guidara
Mentioned 2 times across 2 shows · first heard Feb 2026 on The Chef's Cut.
The general take
Shaan Puri read Unreasonable Hospitality and found it interesting enough to have Will Guidara on the podcast, though he was initially skeptical about whether the fancy restaurant approach would apply elsewhere. His main question was less about whether the concept works and more about its broader applicability beyond high-end dining.
About
The must-read New York Times bestseller that's redefining hospitality and inspiring readers in every industry. - Featured in FX's The Bear and Showtime's Billions - JP Morgan NextList Pick Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world. How did Guidara pull off this unprecedented transformation? Radical reinvention, a true partnership between the kitchen and the dining room—and memorable, over-the-top, bespoke hospitality. Guidara’s team surprised a family who had never seen snow with a magical sledding trip to Central Park after their dinner; they filled a private dining room with sand, complete with mai-tais and beach chairs, to console a couple with a cancelled vacation.
Who said what

Shaan Puri👍 Recommends
…recommending hospitality book about creating remarkable guest experiences
“Obviously you've read Will Gadara's Unreasonable Hospitality. We had him on the podcast and he told two stories that was interesting because I was like, okay, this works good in a fancy restaurant. Where else does this work?”
My First Million — The $30M app that lets you invest like a politicianat 35:57- ES
Eli Sussman👍 Recommends
…discussing hospitality business books as inspiration for satire writing
“there's more, there's more anger and disgust behind it than truth. But I think like if you've ever, you know, for those that have read Unreasonable Hospitality and for those that have read, you know, Setting the Table, I do believe, I want to go on record here. There are some really good pieces of wisdom there.”
The Chef's Cut — Eli Sussman On Memes, Mistakes, and Making Fun of Restaurant Life!!at 29:08
Listener reviews
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