Delivering Happiness
Mentioned once across 1 show · first heard Jun 2026 on Passion Struck with John R. Miles.
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Eric Ries👍 Recommends
…eric ries discusses tony hsieh and zappos losing its core values after amazon acquisition
“I knew Tony before he died, tragically. And I had done some work at Zappos when it was owned by Amazon. So I could watch the conflict unfold in real time. This tension between the values of the founder, but I don't like to personalize it. It wasn't so much about Tony's personal disappointment, but rather in the promise that this organization had made to its customers. If you've read Delivering Happiness, this company had a very distinctive ethos that was gradually lost.”
Passion Struck with John R. Miles — Why Good Companies Lose Their Humanity | Eric Ries - EP 775at 14:00
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